Medical Office Adminstrator

Nancy Canales, MOA

Nancy attended George Brown College where she graduated from the Health Information Management Program. Prior to joining our team Nancy has had more than 6 years in customer service and has also worked at a medical office as an MOA, which has allowed her to gain valuable experience and be able to provide exceptional service to patients. Nancy is fluent in Spanish and has some understanding of Italian and Portuguese.  She is responsible for reception, patient registration, arranging appointments, placing information in the electronic medical record (EMR) system, taking patient vitals and outcome measures, insurance billing and quotations, and processing payments.  Nancy is dedicated to provide patients with a welcoming and comfortable environment and looks forward to helping patients by making each visit an informative and pleasant one at SPINEgroup®.